Crowne Plaza Festival City Hotel - Dubai

Dubai Festival City, Dubai, United Arab Emirates  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Festival City Hotel - Dubai

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The excellent Crowne Plaza Festival City Hotel offers 316 en-suite guest rooms as well as parking, a tour desk and a cash machine. The property opened in 2008 and features contemporary architecture.

The spectacular location makes a tower and a museum easily reachable. The venue is set within 6 km from Dubai city center.

The hotel is surrounded by a stadium, golf courses and bars.

15 minutes' walk to Creek train station. Guests can reach Dubai airport within 5 minutes by car.

Rooms

Crowne Plaza Festival City Hotel of 19 floors features rooms offering a superb view of the river and coming with a personal safe, a closet, LCD TV, TV with satellite channels and a work desk along with a dishwasher and coffee/tea makers. They are furnished with a modern-style décor.

Eat & Drink

Breakfast is served in the restaurant each morning. There is a restaurant serving authentic dishes on site. The luxury snack bar offers free Wi-Fi and a terrace. Guests can dine at Belgian Beer Cafe Dubai Festival City and Bistro Madeleine located within 5 minutes' walk away.

You can start your day with a buffet breakfast, which costs AED 110 per person per night. 

Services

The on-site car and limousine rentals are also provided.

Relax

A sun terrace, barbeque grills and a lap pool are offered for the use of guests. Active travelers will appreciate a gym and a fitness center available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

The staff at the hotel speaks English, German, French, Spanish, Italian, Dutch, Czech, Chinese, Arabic, Hindi, Bahasa Indonesian, Afrikaans.

Year renovated:   2007.  Number of floors:   19.  Number of rooms:   316.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Carte blanche
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Bowling
  • Golf course

Services

  • Paid airport shuttle
  • City shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Video games
  • Children's pool

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun terrace
  • Theater
  • BBQ facilities
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Bay view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Kitchen
  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Crowne Plaza Festival City Hotel - Dubai Dubai location
Show big map »

Hotel Address:

Dubai Festival City, Dubai, United Arab Emirates

Get directions
City Center
  • Dubai
    5.9 km
Airports
  • Dubai (DXB)
    3.6 km
  • Sharjah (SHJ)
    20.7 km
Train Stations
  • Creek Station
    1.2 km
  • Dubai Healthcare City Station
    2.8 km
Underground stations
  • Emirates Metro Station
    2.6 km
  • Airport Terminal 3 Metro Statiom 2
    2.6 km
  • Bus stop
    400 m
Restaurants
  • Le Relais de L Entrecote
    10 m
  • Belgian Beer Cafe Dubai Festival City
    140 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    19
  • Number of rooms:
    316

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiCrowne Plaza Festival City

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Crowne Plaza Festival City photos Exterior
Superior Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Crowne Plaza Festival City photos Exterior Hotel information
Superior King Room
  • Room size:

    37 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • DVD player
  • Video games
  • CD player
Crowne Plaza Festival City photos Room
Superior King Suite
  • Room size:

    87 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Top floor
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Superior Suite
  • Max occupancy:

    3 persons

  • Check Prices
Crowne Plaza Festival City photos Exterior
Deluxe Twin Room
Bay view
  • Room size:

    34 m²

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Bidet
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • DVD player
  • Video games
  • CD player
  • Radio
Crowne Plaza Festival City photos Exterior
Deluxe King Room
Bay view
  • Room size:

    34 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Crowne Plaza Festival City photos Exterior
Executive King Room
Bay view
  • Room size:

    36 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Crowne Plaza Festival City photos Room
Executive King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Top floor
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • DVD player
  • Video games
  • CD player

Crowne Plaza Festival City Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Dubai Dolphinarium2.5 km
  • Raffles Botanical Garden2.8 km

Places of interest

  • Seawings Dubai Creek2.6 km
  • Children's City2.7 km
  • Mohammed Bin Rashid Al Maktoum Academic Medical Center2.7 km
  • Al-Wasl F.C3.2 km

Train stations

  • Creek Station1.1 km
  • Dubai Healthcare City Station2.7 km

Shopping areas

  • Dubai Festival City200 m
  • Wafi Shopping Mall3.1 km
  • Deira City Centre Shopping Mall3.5 km

Stadiums

  • Dubai Duty Free Tennis Stadium2.1 km

Parks

  • Creek Park3.1 km

Business areas

  • Dubai Healthcare City2.8 km

Golf courses and Country clubs

  • Al Badia Golf Resort1.7 km
  • Dubai Creek Golf & Yachtclub2.6 km
  • Dubai Creek Golf & Yachtclub2.6 km

Underground stations

  • Airport Terminal 3 Metro Station 12.5 km
  • Airport Terminal 3 Metro Statiom 22.5 km
  • Al Jaddaf Metro Station2.5 km
  • Emirates Metro Station2.5 km
  • Airport Terminal 3 Metro Station2.6 km
  • Airport Terminal 1 Metro Station2.7 km
  • GGICO Al Garhoud Metro Station2.9 km

Local attractions

  • Creekside Park1.6 km
    Between Al Maktoum and Al Garhoud Bridge, Dubai
  • Dubai Dolphinarium2.6 km
    P.O.Box 232292, Dubai
  • Ras Al Khor Wildlife Sanctuary4.7 km
    Oud Metha Road, Dubai
  • Wonderland Theme & Water Park2.0 km
    Riyadh Road, Dubai
  • Dubai Creek4.6 km
    Dubai Creek, Dubai

Restaurants nearby

  • Le Relais de L Entrecote10 m

    Address: Festival City

    58% likes this, based on 33 reviews

  • Bistro Madeleine120 m

    Address: InterContinental Dubai Festival City
    Phone: +97147011128

    65% likes this, based on 58 reviews
    Cuisine: French
    Price Range: CAD 43 - CAD 67

  • Royal Orchid Restaurant330 m

    Address: Marina Walk, Festival City, Hilton Abu Dhabi, Salaam Stret Abu Dhabi, 114586 Dubai, United Arab Emirates
    Phone: 011 971 4 367 4040

    54% likes this, based on 38 reviews
    Cuisine: Chinese

  • Belgian Beer Cafe Dubai Festival City140 m

    Address: Crowne Plaza Dubai Festival City
    Phone: 0097147011128

    86% likes this, based on 225 reviews
    Price Range: CAD 2 - CAD 76

  • Macaroni Grill320 m

    Address: Festival Waterfront Centre

    62% likes this, based on 49 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    19
  • Number of rooms:
    316

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiCrowne Plaza Festival City

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Hotels nearby
Cities nearby

Crowne Plaza Festival City Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Festival City

Average guest rating

8.6out of 10
Superb
Based on 438 reviews

Rating by category:

Location
10.0
Rooms
10.0
Service
10.0
Value
10.0
Dining
10.0

Guest reviews

  • Single
    8.2

    It's a good place to stay at a quite area.

    It's not about the hotel. It's about 'Booked.net'. The way the room price was indicate is very misleading. The room price indicted to me was 650 AED, below this statement (in small font) 'tax and service charge not included', then at the bottom 'Total price for this room: 650 AED. Total price, in any invice, means every thing i.e. if taxes and other charges are applicable then should be added to the total. Your rivals are doind so, some have price calculater within their system. I have paid 130 AED in such charges though believing these were included inmy "total cost'.

  • Couple
    9.2

    I was not expecting that the hotel will be this nice!

    too small,not outlets

  • Group of friends
    9.6

    I think the crown plaza festival city has satisfied all my expectations of a 5 stars hotel. All staff were frindely and they had no problem in going an extra mile for you. The location next to a shopping mall is a plus. I will return to this hotel .

  • Older travelers
    7.0

    location was good helpfll staff

    room maintinance is bad bathroom was flooded with water from unknown liekage , food was bad as well

  • Family with children
    10.0

    The room was spacious and clean. The facilities were good. The Festival City mall is about 10 minutes walk from the hotel. We used the spa at their sister hotel which is side-by-side. We also used their pool which was better for children. We stayed once before at the Intercontinental which was more expensive although for staying one night I would go for the cheaper option and use their facilities.

    Only one small comment - When we went down for breakfast we noticed that the hot food items were at the far end of the countertop (nearer to the kitchen). We had to stretch for what we required. Not a biggie but easily moved.

  • Family with children
    9.6

    Located next to big shopping center (Festival City Center), which makes it very usefull

  • Couple
    7.8

    The bar in the hotel was excellent. When we arrived at the hotel (at 9pm) the staff informed us that our room was not ready. After discussions we were upgraded to a suite - this was excellent in size and comfort. Helpful staff.

    The buffet breakfast was not very comprehensive.

  • Couple
    10.0

    it was the best hotel i ever visited before in my experience i would recommend for this hotel indeed.

  • Single
    9.6

    Ideal location for my meetings in Dubai Airport and easy access to shopping and the city center.

  • Older travelers
    10.0

    Extremely confortable stay, easy shopping and dinning, perfect staff.

    The rate as appeared on Booked.net shows total, in fact still I need to 20% more for service charges; it is better you show actual final Total.

  • Couple
    9.2

    I like the break fast open buffet , it was deliciouse specially they have out side area. and the cleaning of the room

    i didn't like the sunlight inter the room through toilet , since there is window between the room and the toilet and the toilet door let the light go on the rooms, for people whom they use to sleep at the 100% darkness i don't recommend.

  • Couple
    7.8

    Geat access to facilities of crowne plaza and intercontinental. Excellent staff (probably the best trained in Dubai). Nice bars and resaurants in both hotels. Rooms are very well insulated for sound to ensure an uninterrupted nights sleep

    Beakfast wasn't great. Our toilet wasn't cleaned properly in the hotel room.

  • Group of friends
    8.8

    Loved there fast room service for everything. So friendly stuff from the bell boy until the manager, all of them were so friendly and each one knows there job very well. the best hotel stuff ever.

  • Single
    7.0

    Comfortable hotel and friendly staff.

    Gym weight training equipment not adequate.

  • Family with children
    7.0

    Thx...

    Cleaning standards needs lot of improvement....furniture is 3 stars...old. Not good for suit....the bed is quween size not king...else is godd specially staff

How to reach hotel

hotel Crowne Plaza Festival City Hotel - Dubai Dubai location
Show big map »

Hotel Address:

Dubai Festival City, Dubai, United Arab Emirates

Get directions
City Center
  • Dubai
    5.9 km
Airports
  • Dubai (DXB)
    3.6 km
  • Sharjah (SHJ)
    20.7 km
Train Stations
  • Creek Station
    1.2 km
  • Dubai Healthcare City Station
    2.8 km
Underground stations
  • Emirates Metro Station
    2.6 km
  • Airport Terminal 3 Metro Statiom 2
    2.6 km
  • Bus stop
    400 m
Restaurants
  • Le Relais de L Entrecote
    10 m
  • Belgian Beer Cafe Dubai Festival City
    140 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    19
  • Number of rooms:
    316

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiCrowne Plaza Festival City

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge